South & Western General Agency, Inc. - Frequently Asked Questions

Welcome to the South & Western FAQ Page. Search for your question below from the list of Frequently Asked Questions. If you're unable to find a solution, contact our Support Team for assistance at (800)492-5351 ext. 2951 or via E-mail at support@southandwestern.com.

Registration

I need to register for an account.
I need an account for someone at my agency.
What is my sub-producer code?
It is not accepting my sub-producer code, phone number and zip code.

For any inquiries regarding User Management, contact Sales for assistance at sales@southandwestern.com or dial (800)492-5351, option 8.

I forgot my username.
I forgot my password.
When I try and login, it fails and says "Invalid login attempt".
I have not received my password reset e-mail.
I have my username and password, but when I click Sign In it redirects me to the same page.
How can I manage the users at my agency?